In short. Conquer Freight is the work app for Conquer Nation's drivers, dispatchers and office staff. It collects what is needed to dispatch loads, prove the work and pay people:
- Your location is shared only while the app is open, unless a driver chooses "Always". Office accounts never share location.
- Photos, documents and signatures are only the ones you take or choose for a load.
- We do not sell your information, show ads, or use third-party analytics or tracking.
- You can ask for your account to be deleted from inside the app.
Who we are
Conquer Nation Inc ("Conquer Nation", "we", "us") operates the Conquer Freight mobile app for iPhone, iPad and Android, and the Conquer Freight website at track.cn3pl.com. This policy covers both. It applies to drivers, including employees, owner-operators and drivers for carriers we engage, and to our dispatch and office staff.
The app is not offered to the public. Accounts are issued by Conquer Nation. A driver may apply in the app, and the office reviews the application before any account is created.
What we collect
| Information | What it is | Why |
|---|---|---|
| Account and contact | Name, username, phone number, email, role and language. | Signing in, contacting you, sending texts and alerts about your work. |
| Driver details | Licence number, state and expiry; photos of your licence and medical card; hire date; the last four digits of your Social Security number if you give them when you apply. | Confirming you may drive the work assigned, and meeting legal and insurance obligations. |
| Pay details | Account holder name, bank name and Zelle contact. The app does not collect bank account or routing numbers. | Paying you. |
| Precise location | A driver's position while the app is open, and also while it is closed only if the driver chooses "Always". The app always shows that location is in use: the blue indicator on iPhone, a notification on Android. Office accounts never share location. | Showing dispatch where the truck is, offering the nearest load, marking arrival at a terminal or customer, and answering questions about arrival and waiting times. |
| Photos, documents and signatures | Only the ones you take or choose: proof of delivery, bills of lading, chassis and container photos, empty-return proof, a signature drawn on the screen, and photos you send in chat. The app does not read the rest of your photo library. | Evidence of the work, paperwork for customers, and pay. |
| Work and pay records | The loads you are given, the time of each step, the rate you are shown and whether you accept it, your availability, and your pay. | Dispatching, paying you, settling disputes, and keeping the records the law requires. |
| Messages | Chat between drivers, dispatch and office staff. | Running the work. |
| Device and app | Phone model, operating system, app version, network address, and a notification token for your phone. | Delivering your alerts, keeping accounts secure, and fixing problems. |
| Crash reports | If crash reporting is switched on, a technical report when the app fails. It includes your account number, but not your name, messages or what you were working on. | Fixing crashes. |
To protect the confidential load and customer information the app shows, it blocks screenshots for driver accounts. This does not collect anything.
How we use it
- We use it to dispatch and track loads, pay drivers, and give customers the status and proof of delivery for their own shipments.
- We use it to answer claims and disputes, keep the service secure, and meet our legal, tax and insurance obligations.
- We do not use location to monitor anyone outside their work. A driver who does not want their position shared outside working hours can choose "While using the app" or sign out.
- We do not sell personal information or share it for advertising. We do not use third-party analytics or advertising tools, and we do not track you across other apps or websites.
Who receives it
- Conquer Nation staff, such as dispatch and the office, see what they need for their jobs. Access is set per person.
- Customers are told the status of their own loads and may receive the proof of delivery for their own shipments. They are never given a driver's location history or pay.
- Service providers handle data for us under a duty of confidentiality, only to provide their service:
- Microsoft, for hosting, the database, and document and photo storage;
- Twilio, for text messages;
- Expo, Apple and Google, for delivering notifications to your phone;
- Intuit QuickBooks and Microsoft Dynamics 365 Business Central, for pay and accounting records;
- Sentry, for crash reports, if switched on.
- Insurers, auditors and advisers, and a court or authority where the law requires it.
How long we keep it
We keep load records, documents, photographs, signatures and rate acceptances for as long as we need them to show the work was done, to answer disputes and claims, and to meet our legal, tax and insurance obligations. After that we delete them or remove what identifies you. Location points that are not needed as evidence of a load are kept for a shorter period.
Your choices
- Permissions. You can allow or withdraw location, camera, photos and notifications at any time in your phone's settings. Declining one switches off only the feature that needs it.
- Location. "While using the app" is the default. "Always" is your choice, and you can change it back at any time.
- Sign out. Signing out stops location sharing and alerts on that phone. You can also sign out every other device from the app.
Deleting your account
In the app, go to Me → Delete my account. Your request is recorded and sent to the office, who will confirm when it is done. You can also email developer@conquernation.com.
Deleting your account removes your login, your profile and the personal information kept with it. Any load in progress is finished or handed over first. Records the law requires us to keep, such as pay and tax records, are kept for as long as it requires and then removed.
Your privacy rights
If you are a California resident, the California Consumer Privacy Act gives you rights over your personal information:
- to know what personal information we hold about you;
- to have it corrected;
- to have it deleted, apart from records we must keep;
- not to be treated unfavourably for using these rights.
The categories we collect, and why, are listed above. We do not sell or share personal information for advertising. We use precise location only for the work purposes described here. To make a request, message the office in the app or email us. We may need to confirm it is you first.
Security
Everything travels over encrypted connections (HTTPS). Passwords are stored only in a protected, one-way form. Access to information is limited by role and set per person. Every reveal of sensitive details, and every change to them, is recorded.
Children
The app is for working drivers and staff and is not intended for anyone under 18. We do not knowingly collect information about children.
Changes to this policy
If we change what we collect or who receives it, we will update this page and its effective date. Where the change is significant, we will tell you in the app.
Contact
Conquer Nation Inc · developer@conquernation.com